Reach Auto Parts Logo
Background

Terms and Conditions

1. Before You Use This Site

We want to be straightforward with you from the start. What follows is an honest account of how things work when you use the Reach Auto Parts website — what you can expect from us and what we ask in return. This applies whether you landed here by searching for a specific part, comparing prices, or just browsing what we have in stock.

These terms cover every interaction you have with our site. These terms apply to everyone who lands on our site — first-timers, regulars, and everyone in between. Sticking around and using our service means you're comfortable with what's written here. If something rubs you the wrong way, the honest answer is don't use the site. We'd rather lose a visitor than have someone feel misled.

We've written this as plainly as we can. Legal language has its place, but we'd rather you understand what you're agreeing to.

2. Our Content Belongs to Us

Everything that makes up this website — from how it looks and feels to the product listings, descriptions, images, and features — is the property of Reach Auto Parts or the parties that license content to us. That's not just a formality.

In practical terms, this means you're welcome to use the site to find the parts you need, but you may not:

  • Copy, reproduce, or republish our content elsewhere
  • Scrape or extract product listings, pricing, or data in bulk
  • Repackage our descriptions or inventory details and present them as your own
  • Use any of our material for commercial purposes without written permission

We built this platform to help real people find real parts. We take it seriously when that purpose is undermined.

3. Links to External Websites

You may occasionally see links on our site that take you somewhere else entirely — a carrier's tracking page, a payment processor, a manufacturer's site. We include these when they're genuinely useful, but they're not ours. We have no hand in how those sites are written, managed, or updated, and we can't take responsibility for what you encounter when you get there.

If you follow one of those links and run into a problem — a misleading claim, an unexpected charge, a privacy concern — that's between you and that site. Our best advice: before you share personal or financial information anywhere online, take a minute to read their privacy policy. It's a small step that can save a lot of headaches.

4. When We May Restrict Access

We reserve the right to suspend or remove access to our site without advance notice when we have good reason to believe someone is misusing it. That could mean placing fraudulent orders, abusing the returns process, attempting to scrape data, or any other behaviour that runs against the spirit of these terms.

If your access is terminated, that decision stands regardless of any prior history you have with us. Sections of these terms relating to intellectual property, disclaimers, and liability remain in effect even after access ends.

We don't take these steps lightly, but we do take them when necessary to protect the integrity of our service and the experience of our legitimate customers.

5. Honest Disclaimer About Our Service

We work hard to keep our site accurate, functional, and useful. But used auto parts are inherently complex — availability shifts, compatibility depends on more variables than a listing can always capture, and conditions vary from part to part. With that in mind, here's what we need you to know:

This site is provided as-is. We don't make guarantees that it will always be error-free or uninterrupted. We don't offer implied warranties about whether a specific part will work for your exact situation. Any use of this site — including purchasing decisions made based on our listings — is ultimately at your own risk.

Our strong recommendation: verify fitment for any part before you purchase. Don't rely solely on what a listing says. Call us, check the specs, and make sure it's the right fit for your vehicle. That's not us deflecting responsibility — it's us genuinely trying to save you from a frustrating experience.

6. Legal Framework

These terms are governed by the laws of the United States. Any dispute that needs formal resolution will be handled under that framework.

If a court finds that any individual provision here is unenforceable, only that provision is affected — everything else stays in place. The terms represent the complete understanding between you and Reach Auto Parts regarding use of this website. Any prior conversations, representations, or agreements not captured here are effectively replaced by what's written above.

Our choice not to enforce a particular provision in each situation doesn't mean we're waiving the right to enforce it in the future.

7. SMS Terms and Conditions

What You're Agreeing To

When you choose to share your phone number with us, we see that as a small act of trust — and we aim to honour it. Opting in to SMS simply means we can reach out to you directly when something relevant comes up. That might be news about your order, a quick account update, or an occasional offer we think you'd find useful. We keep it simple, relevant, and respectful of your time.

Types of Messages We Send

Our SMS messages fall into a few straightforward categories:

  • Order confirmations once a purchase goes through
  • Shipping and tracking updates while your part is in transit
  • Payment reminders or billing alerts when something needs attention
  • Promotional messages when we have relevant deals or offers

How often you hear from us depends on what's happening with your account. For most customers, that's no more than twice a week. During an active order, you might hear from us a bit more frequently while things are moving.

What Our Messages Look Like

To give you a realistic sense of what to expect, here are a few examples of messages we actually send:

  • "Hi, this is Wayne from Reach Auto Parts. We have the part you're looking for in stock: 2017 DODGE CHALLENGER 2WD MT."
  • "Your order #12345 has shipped! Track your delivery here: [tracking link]."
  • "Reminder: Your invoice #67890 is due. Please make a payment at: [payment link]."
  • "Exclusive offer! Get 10% off your next order. Use code SAVE10 at checkout."

How to Opt In

You can get onto our SMS list in a few different ways — verbally during a call with our team, through an online opt-in form on our site, or by filling out a paper form if you're working with us in person. Regardless of how you sign up, you're confirming that text messaging is a communication channel you're comfortable with.

How to Stop Receiving Messages

Getting off our list is simple. Just reply STOP to any message we send you and you'll be removed immediately — no phone calls, no confirmation steps required. If you'd prefer to handle it by email instead, reach out to support@reachautoparts.usand we'll take care of it right away. Either method works and we'll act on it promptly.

Carrier Costs

Standard messaging and data rates from your carrier may apply to any texts you receive from us. That's not a charge we control or collect. If you're not sure what your carrier charges, it's worth checking your plan details directly. Reach Auto Parts is not responsible for carrier-related costs.

Need Help with Your Messages?

If something seems off with the messages you're getting — or you just have questions about how our SMS setup works — reply HELP to any message from us or get in touch through our contact page at reachautoparts.us.

Your Privacy

Your phone number stays with us. Full stop. We don't share it with outside parties for marketing or advertising, and that's a commitment we take seriously. For a more detailed picture of how we handle personal information, our Privacy Policy covers everything.

8. Changes to These Terms

We may update these terms from time to time. Sometimes that's because laws change. Sometimes it's because our services evolve. Sometimes it's just because something needs to be stated more clearly.

When a change is significant — something that would meaningfully affect your use of the site — we'll aim to give you at least 30 days' notice before it takes effect. Smaller clarifications may go live without a formal announcement, but the date at the top of this page will always tell you when things were last updated.

Continuing to use the site after updates go live means you're accepting the revised version. If the new terms don't work for you, the appropriate step is to stop using the service.

9. Reach Out Anytime

Questions? Concerns? Something in here that needs clarification? We're easy to reach:

Reach Auto Parts

216 St Marys Dr, Ballwin, MO 63021, United States

Phone : (888) 977-7463

Email : support@reachautoparts.us